Academic Catalog

Business Communications Office Technology: General Office (A.A.)

Department website: https://www.cerritos.edu/bcot/

ASSOCIATE OF ART

General Office AA degree prepares students for employment as a general office clerk, file clerk, general office assistant, general office receptionist, front desk, clerical, or office support.

Program Student Learning Outcomes

  • Students apply correct filing principles, spelling/proofreading skills, and office procedures for the office.
  • Students apply correct customer service/telephone techniques in a business environment.
  • Students apply standard English grammar and writing skills to write effective business documents.
  • Students apply the steps for effective job search in the business field.
  • Students use correct keyboarding skills in applying Microsoft Office software for creating, editing, and formatting office documents.

Program Requirements

Code Number Course Title Units
Core Major Requirements
BCOT 96Microsoft PowerPoint1.5
BCOT 97Microsoft Outlook1.5
BCOT 112Microsoft Word3.5
BCOT 114Introduction to Microsoft Office3.5
BCOT 131College Keyboarding & Document Processing3.5
BCOT 146Business English for the Digital Workplace3.0
BCOT 152Employment Search in the Job Market1.5-3.0
or BCOT 247 Managerial Business Communications
BCOT 161Filing/Records Management1.0
BCOT 162Business Document Proofreading and Editing Skills3.0
BCOT 248Professional Soft Skills for the Workplace3.0
Total Units25-26.5

ASSOCIATE OF ARTS DEGREE REQUIREMENTS

Meet the major requirements in the General Office and complete the general education requirements and electives to achieve a minimum of 60-degree applicable units.

Notes: Although many of these courses are transferable, this Certificate/A.A. degree is non-transferable. Please see a business counselor or the respective department chairperson for additional alternatives