Business Communications Office Technology: Secretary/Administrative Assistant (CERT)
Department website: https://www.cerritos.edu/bcot/
CERTIFICATE OF ACHIEVEMENT
Secretary/Administrative Assistant prepares students for employment as an administrative assistant, executive secretary, general secretary, office secretary, executive assistant, virtual assistant, school secretary, senior executive assistant, or office manager in any business sector, education, government, or medical/dental/hospital office environment.
Program Student Learning Outcomes
- Students apply correct customer service/telephone techniques in a business environment.
- Students apply correct filing principles, spelling/proofreading skills, and office procedures for the office.
- Students apply the steps for effective job search in the business field.
- Students apply standard English grammar and writing skills to write effective business documents.
- Students employ the correct application of Microsoft Office software for editing and formatting office documents.
Program Requirements
| Code Number | Course Title | Units |
|---|---|---|
| Division/Department Requirements | ||
| BCOT 60 | Customer Service | 1.0 |
| BCOT 96 | Microsoft PowerPoint | 1.5 |
| BCOT 97 | Microsoft Outlook | 1.5 |
| BCOT 112 | Microsoft Word | 3.5 |
| BCOT 113 | Microsoft Excel | 3.5 |
| BCOT 118 | Microsoft Access for Office Technology | 1.5 |
| BCOT 131 | College Keyboarding & Document Processing | 3.5 |
| BCOT 146 | Business English for the Digital Workplace | 3.0 |
| BCOT 152 | Employment Search in the Job Market | 1.5-3.0 |
| or BCOT 247 | Managerial Business Communications | |
| BCOT 155 | Administrative Secretarial Procedures | 3.5 |
| or BCOT 71 | Medical Administrative Office Procedures | |
| BCOT 161 | Filing/Records Management | 1.0 |
| BCOT 162 | Business Document Proofreading and Editing Skills | 3.0 |
| BCOT 248 | Professional Soft Skills for the Workplace | 3.0 |
| Total Units | 31-32.5 | |